Indian Railways caters to millions of passengers daily, ensuring comfort and convenience for all, from children to senior citizens. To ease the travel experience for senior citizens, Railways has updated its rules regarding lower berth reservations.
Here’s how it works:
Special Benefits for Senior Citizens
Indian Railways offers several benefits to senior citizens, including priority for lower berths. Recently, IRCTC clarified the process for securing a lower berth when booking train tickets for senior citizens.
- Common Concern: A passenger tweeted about their senior citizen uncle being assigned an upper berth despite requesting a lower berth due to a medical condition.
- Railway’s Response: Railways highlighted specific booking guidelines that ensure lower berth allotment to eligible passengers.
How to Secure a Lower Berth for Senior Citizens
- Reservation Choice:
- While booking, choose the “Lower Berth” preference under the Reservation Choice option.
- A lower berth will only be allotted if available at the time of booking.
- First Come, First Served Basis:
- Lower berths are allotted to senior citizens on a first-come, first-served basis.
- No human interference is involved in the computerized seat allocation process under the general quota.
- Seek Assistance from TTE:
- If a lower berth is unavailable at booking, approach the Train Ticket Examiner (TTE) onboard.
- The TTE can reassign a lower berth if it becomes available during the journey.
Key Guidelines for Lower Berths
- Lower berth allocation depends on seat availability.
- Book tickets early to improve your chances of securing a lower berth for senior citizens.
- Always mention medical needs or physical challenges while booking to prioritize your request.
Conclusion
Indian Railways aims to make train journeys smoother and more accessible for senior citizens. Understanding and following these booking rules can ensure a hassle-free experience when securing a lower berth.